About Us

We are group of over 20 different nationalities with diverse cultures and backgrounds. We share a belief in our core values such as Excellence, Modesty, Respect, Pragmatism, Commitment and Entrepreneurship which is essential to create a Community.  For us Talent comes first which in turn we hope creates Diversity in our people .

Our values enable us to create innovative solutions for our clients across each of our business units as well as helping us to combine our offerings to be able to “Act as One” as a principle at the centre of our strategy.

We understand it’s the sum of all our parts that make us whole, but we also realize all our parts our not the same. Our goal is to offer a unique, tailored career path for all of our employees that allows you to achieve your career aspirations with the right training, mission, support, flexibility, expertise and above all encouragement and guidance in an informal setting.

 


ACT AS ONE

Act as one for B&D is a guiding strategy to all our offers. We aim to bring together the “sum of our parts” to make a complete solution for our clients. In practical terms, this means bringing together Business Intelligence (BI), Customer Relationship Management (CRM), e-Business (Ebiz) and Enterprise Information Management (EIM) offerings together to offer our clients a total solution to give them a return of their information (ROI²).

At a leading consumer organization, B&D has been able to combine a new BI & CRM implementation all accessible via a SharePoint portal to allow our client to better manage and distribute important market information.

We have combined our Ebiz and CRM offering at a world famous beauty company to enable our client to gain new clients through their loyalty program as well as advise and measure the success of their online marketing campaigns.

At leading banks and insurance organizations world-wide, our business expertise in Risk Management and technical skills around BI is helping our clients manage their regulatory Risk requirements around Basel III and Solvency II.

 

 

COMMUNITY & COMMITMENT


We are not only committed to our day-to-day lives at B&D, but we are also committed to helping the community we live by providing our expertise to the next generation. B&D is the sponsor of My digital future. The goal of this special project: Helping young Belgians of foreign origin into a future career in IT or as digital entrepreneur” .

 

MODESTY & RESPECT

We know that to achieve the goals we set ourselves involves many people. At B&D we all have something important to bring to each situation and thus we encourage all of our employees to listen to each other and encourage our peers to share our success. We foster an environment that allows us to analyze what we need to do better, one method being our confidential yearly employee satisfaction survey.

 

 

 

 

DRIVE

YOUR PERFORMANCE

EXCELLENCE


What Gartner had to say about us:

"Business & Decision remains a Niche Player in this Magic Quadrant due to its limited scale and geographic footprint. Business & Decision is a good fit for European enterprises seeking CRM solutions that are focused on customer revenue generation with heavy use of CRM analytics, particularly when focused on marketing initiatives. Gartner estimates that Business & Decision is the 15th largest CRM service provider worldwide, with revenue estimated to be about $130 million. Business & Decision has established a global focus in Microsoft Dynamics CRM and Adobe (Neolane), as well as dedicated practices in salesforce.com, Siebel, Oracle Fusion and Coheris."

ENTREPRENEURSHIP


B&D has a dedicated group of people management by our Regional Director, tasked with looking at new innovative solutions created by B&D. Very often we see clients we similar issues, which B&D is then able to create a solution that can then used by multiple clients to address the common need in the market and thus reduce the overall IT spend of our client.